Privacy Policy

Last updated: October 12, 2026

Pak Electronics (“we”, “us”, “our”) operates pakelectronics.com.pk. This policy explains what personal information we collect, how we use it, and the choices you have. By using our website you agree to this policy.

1. Information We Collect

• Information you give us: your name, phone number, email address, delivery address and any details you provide when you place an order, apply for an installment plan, create an account or contact us.
• Order information: the products you buy, order amounts and your chosen payment method (for example, cash on delivery).
• Technical information: your IP address, browser type, device information and pages you visit, collected automatically through cookies and server logs.

2. How We Use Your Information

• To process, confirm, deliver and support your orders and installment plans
• To contact you about your order, delivery, warranty or questions you send us
• To verify your identity where required for installment purchases
• To improve our website, products and customer service
• To prevent fraud and keep our website secure
• To send offers and updates, only where you have agreed to receive them

3. Sharing Your Information

We do not sell or rent your personal information. We only share it when needed to serve you:

• With delivery and courier partners, to deliver your order
• With manufacturers or authorized service centres, for warranty and installation
• With service providers that help us run the website (such as hosting and email)
• When required by law or to protect our rights and customers

4. Cookies

Our website uses cookies to keep items in your cart, remember your login and understand how the site is used. You can disable cookies in your browser settings, but some features (such as the cart and checkout) may not work properly.

5. Data Security

We use reasonable technical and organisational measures, including SSL encryption, to protect your information. However, no method of transmission over the internet is completely secure.

6. Data Retention

We keep your information for as long as needed to fulfil your orders, provide warranty support and meet legal and accounting requirements. After that, it is deleted or anonymised.

7. Your Rights

You may ask us to access, correct or delete your personal information, or to stop sending you marketing messages. To do so, contact us using the details below. Registered customers can also update their details from the My Account page.

8. Third-Party Links

Our website may link to other websites, such as manufacturer pages. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Pak Electronics
House No. R-222, Sector 15-B, Buffer Zone, Karachi, Pakistan
Phone: 0334 2669359
Email: support@pakelectronics.com.pk